Legal Notice — Charmese

Last updated: June 28, 2026

This Legal Notice governs access to and use of the website charmese.com (the "Site") and all services, products and content provided by Charmese to customers worldwide. By accessing or using the Site, you acknowledge that you have read, understood and agreed to the provisions of this Legal Notice.

1. Business Identification

The Site is operated by Charmese. For legal, privacy or regulatory matters:

Email: support@charmese.com

Phone/SMS: +1 (505) 532-5860

Address: 500 4th St NW, Ste 102, Albuquerque, NM 87102, United States

E-commerce platform: Shopify Inc., 151 O'Connor Street, Ottawa, Ontario, Canada K2P 2L8.

2. Business Model

Charmese operates an e-commerce store using a direct-ship (dropshipping) model. This means products are shipped directly by our fulfillment partners and may originate from countries other than the one in which the store operates. This may result in longer delivery times than traditional local stores and in possible import duties or taxes in the destination country, which are the customer's responsibility.

3. Purpose of the Site and Nature of the Information

The Site is intended for the sale of products to end consumers. The information, product descriptions and content published on the Site are for general informational purposes only and do not constitute medical, legal, financial, tax or any other professional advice.

Charmese strives to keep the information on the Site accurate and up to date but does not guarantee the accuracy, completeness or timeliness of the content at all times. We reserve the right to correct, change or remove any content at any time without prior notice.

4. Medical and Health Disclaimer

The products and information provided by Charmese have not been evaluated by the following regulatory health authorities, among others:

• FDA — Food and Drug Administration (United States)

• Health Canada (Canada)

• EMA — European Medicines Agency (European Union)

• MHRA — Medicines and Healthcare products Regulatory Agency (United Kingdom)

• TGA — Therapeutic Goods Administration (Australia)

• ANVISA — Brazilian Health Regulatory Agency (Brazil)

Our products are not intended to diagnose, treat, cure or prevent any disease. The information on the Site does not replace consultation with a qualified healthcare professional. Before using any wellness product or supplement — especially if you have a pre-existing condition, are pregnant or breastfeeding, or take medication — consult a doctor or healthcare professional.

Results mentioned on the Site — including testimonials and reviews — may vary from person to person and do not guarantee specific results. Factors such as age, genetics, health status, diet and lifestyle may influence individual results.

5. Intellectual Property

All content available on the Site — including text, images, photographs, logos, videos, icons, designs, interfaces, data compilations and software — is the exclusive property of Charmese or is licensed to Charmese by its respective owners. This content is protected by the copyright, trademark and intellectual property laws of the United States and other countries, and by international agreements such as the Berne Convention and the TRIPS Agreement.

You may access and view the content for personal, non-commercial use only. Any reproduction, distribution, modification, transmission, publication, creation of derivative works, scraping or commercial use of the content without the prior express written consent of Charmese is strictly prohibited.

The trademarks, logos, trade names and distinctive signs of Charmese are the exclusive property of Charmese. Unauthorized use is prohibited and may result in civil and criminal liability.

6. Third-Party Content Disclaimer

The Site may contain links to third-party websites. Charmese does not control, endorse or take responsibility for the content, privacy policies or practices of third-party websites. Access to third-party websites is entirely at the user's own risk.

Comments, opinions and testimonials posted by users on the Site or on our social media channels are the sole responsibility of their authors and do not necessarily reflect the views of Charmese.

7. Limitation of Liability

To the maximum extent permitted by the applicable law of each country, Charmese shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising from access to or use of the Site, the products purchased or the information contained therein.

This limitation does not affect the statutory consumer rights provided under:

• Applicable U.S. federal and state consumer protection laws, including the New Mexico Unfair Practices Act

• Consumer Protection Acts and provincial legislation (Canada)

• Directive 2011/83/EU and national implementing legislation (European Union)

• Consumer Rights Act 2015 (United Kingdom)

• Australian Consumer Law — ACL, Competition and Consumer Act 2010 (Australia)

• Consumer Defense Code — Law No. 8,078/1990 (Brazil)

• Equivalent legislation in other countries

It also does not apply in cases of willful misconduct or gross negligence by Charmese.

8. Personal Data Protection

The processing of users' personal data is governed by our Privacy Policy, available at charmese.com/policies/privacy-policy, prepared in accordance with:

• CCPA / CPRA — California Consumer Privacy Act and other U.S. state privacy laws (United States)

• PIPEDA — Personal Information Protection and Electronic Documents Act (Canada)

• GDPR — General Data Protection Regulation (EU) 2016/679 (European Union)

• UK GDPR + Data Protection Act 2018 (United Kingdom)

• Privacy Act 1988 + Australian Privacy Principles (Australia)

• LGPD — General Data Protection Law, Law No. 13,709/2018 (Brazil)

• APPI — Act on the Protection of Personal Information (Japan)

• PDPA — Personal Data Protection Act (Singapore and Thailand)

• Other applicable local data protection laws

9. Consumer Rights — Statutory Guarantees

Nothing in this Legal Notice restricts or excludes the rights you have as a consumer under the law of your country. These rights always prevail, regardless of any contrary provision in this Notice or in the Terms of Service.

Consumer protection channels by region:

• 🇺🇸 United States: Federal Trade Commission — reportfraud.ftc.gov, or your state Attorney General's consumer protection office

• 🇨🇦 Canada: Office of Consumer Affairs — ised-isde.canada.ca

• 🇪🇺 European Union: European Consumer Centres Network (ECC-Net) or your national consumer authority

• 🇬🇧 United Kingdom: Citizens Advice — citizensadvice.org.uk

• 🇦🇺 Australia: ACCC — accc.gov.au

• 🇧🇷 Brazil: state PROCON and consumidor.gov.br

• 🌏 Other countries: the competent consumer protection agency in your region.

10. Governing Law and Jurisdiction

This Legal Notice is governed by the laws of the State of New Mexico, United States, without prejudice to the consumer's statutory right to bring proceedings in the courts of their place of residence where the law so provides. In the event of a conflict between this Notice and the consumer protection law of your country, the local law prevails.

11. Changes to This Legal Notice

Charmese reserves the right to update this Legal Notice at any time. The updated version will be published on this Site with a new "Last updated" date. We recommend that you review this Legal Notice periodically.

12. Contact

For questions about this Legal Notice or about Charmese's operations:

Email: support@charmese.com

Phone/SMS: +1 (505) 532-5860

Address: 500 4th St NW, Ste 102, Albuquerque, NM 87102, United States